Privacy Campaign Group Files Complaint Against ChatGPT in Austria for Inaccurate Answers

In a move that has sparked controversy, the Vienna-based privacy campaign group NOYB (“None of Your Business”) announced on Monday that it intended to file a complaint against ChatGPT in Austria. The group claimed that the flagship AI tool produced incorrect answers and that its creator, OpenAI, was unable to correct these inaccuracies.

NOYB highlighted that it is essential for information about individuals to be accurate according to EU law. The group insisted that if a system cannot produce accurate and transparent results, it should not be utilized to generate data about individuals. NOYB’s data-protection lawyer, Maartje de Graaf, emphasized the importance of ensuring that technology complies with legal requirements.

The campaign group cited instances where ChatGPT provided incorrect information about the birth date of NOYB founder, Max Schrems. Despite requests for OpenAI to rectify or erase the incorrect data, the company refused, claiming it was impossible. NOYB also noted that OpenAI failed to respond adequately to Schrems’ requests to access his personal data, violating EU law.

Since its introduction in November 2022, ChatGPT has attracted attention for its impressive capabilities. However, the technology has faced criticism and legal action in various countries. Italy temporarily blocked the program, and France’s regulatory authority launched an investigation in response to complaints. NOYB has raised concerns about the regulation of AI by authorities and is pushing for OpenAI to be fined to ensure compliance with EU law.

The Vienna-based privacy campaign group NOYB (“None of Your Business”) announced on Monday that it intended to file a complaint against ChatGPT in Austria. The group claimed that the flagship AI tool produced incorrect answers and that its creator, OpenAI, was unable to correct these inaccuracies.

NOYB highlighted that it is essential for information about individuals to be accurate according to EU law. The group insisted that if a system cannot produce accurate and transparent results, it should not be utilized to generate data about individuals.

The campaign group cited instances where ChatGPT provided incorrect information about the birth date of NOYB founder Max Schrems. Despite requests for OpenAI to rectify or erase the incorrect data